Support
Contact StoryWave
Get help with your account, saved library, reading progress, or chapter access.
Last updated: August 15, 2026
Customer support
Support Email: zengcj94@gmail.com.
For account or reading-related support, contact us by email. We aim to respond within 2–5 business days.
What to include
- the email connected to your StoryWave account;
- the novel and chapter involved;
- a brief description of what happened; and
- the browser and device you were using.
Never email your password, Magic Link, one-time code, or other sensitive personal information.
Operator information
StoryWave is operated by Zeng Chaojian, an individual operator based in China.
Policies
Please review our Terms of Service, Privacy Policy, and Free Access Policy for information about accounts, reading access, and data.